Notes to remember...

Group Leader, Authority and Payments.
The person completing the booking form will be the group leader for the duration and he/she will be our point of contact. In submitting the booking form to us you will be accepting that the group leader has the authority to deal with us on behalf of every member of the group. We will not normally enter into discussions with any other member of the group. If for any reason there is a change in group leader, you should notify us in writing immediately, and we will not accept any change unless that condition is fulfiled. The group leader is responsible for collecting all monies from his/her group and for making all payments due and for ensuring that all members of your group adhere to the terms and conditions. For overnight stays, the group leader or nominated person within the group must sign an Accidental Damage and Deposit Form prior to checking in, a section of which comprises a valid credit card authority to be held by the hotel management for the duration of the stay. Management may refuse entry without that signed authority document.Deposit payments for Activity or Event only is 50% per person plus relevant insurance premium. Deposit payments for Activity or Events with overnight stay is £30 per person plus relevant insurance premium. We do not send reminders for when balances are due and it is your responsibility to pay the balance before the due by date. If full payment is not received on time, we have the right to treat the booking as cancelled by you. In this event, you will be liable for the cancellation charges as set out in the Terms & conditions.

Event Packs
Please read this pack carefully and notify us immediately if you have any queries. We cannot accept liability for your arrangements if we have not been notified within 7 days of sending the Event Pack to you.

Contract
Subject to the terms relating to reservations your contract is with Red Seven Leisure Ltd and comes into existence when we accept your deposit payment and issue a booking confirmation whether
orally or written. It is understood that those booking via telephone or e-mail accept our booking terms and conditions without having signed the booking form.

Changes to Your Booking
We reserve the right to amend or substitute alternative arrangements of any element in a booking subject to operational or reasons beyond our control to an equal or greater standard or value. If you wish to make any alterations to your booking after it has been confirmed, a £15 administration charge per person will be levied for groups of 6 persons or more. All changes must be made direct with Red Seven Leisure. Amendments cannot be made within 7 days of the event or commencement of booking. Should your group size reduce after placing your booking, please refer to cancellation charges as set out in the Terms and Conditions. We will, subject to availability, endeavour to
allocate you additional places within a booking should you require them and in this case only, our administration charge should not apply.

Special Requests.
If you have any special requests, please inform us at time of booking in writing. We will be pleased to assist wherever we can.

Meals
Certain events in this brochure contain meals. Example menus may be represented in this brochure for guidance only and give a good indication of type of meal included. We cannot arrange alternative meals for special diets without knowing. Should any member of your group have any special dietary requirements at all, INCLUDING VEGETARIAN, you should notify us in writing at least 14 days prior to your event. English or Continental Breakfast is included in all overnight stays.

Itineraries
We are unable to arrange individual itineraries. Bookings are made and accepted on the basis that everyone has the opportunity to participate in the same booked group itinerary. I.e. If the group books paintball, alternative activities cannot be made available for individuals within the group, unless the group has also booked additional or alternative activities.

INSURANCE
When booking a Holiday it is always advisable to insure yourself against cancellation or unforeseen
circumstances. Our breaks are no exception - especially when there is a dangerous sport or activity involved. Because of the risks of participating in activities, we offer Holiday Insurance with added
benefits to cover not only your holiday booking, but also your participation in activities in this brochure. Some activity suppliers will require you to sign an insurance indemnity waiver prior to participating in an activity. Therefore, for your security and peace of mind, we insist personal insurance is required for all our breaks, activity based or otherwise.We will not accept any booking from you unless you have
adequate insurance cover to participate in the chosen break. You can request cover through us, or you must provide us with evidence that you have effected cover of insurance elsewhere for every member in your group and will be covered for the risks normally covered in the policy of insurance we offer. We arrange insurance on your behalf with British Activity Insurance Services, underwritten by a consortium of insurers. Payment of the premiums must be made when you book your event and cover will be
effected from the time we confirm acceptance of your booking in writing. Please note that once cover is effected, you must read the policy certificate carefully. The policy certificate contains a "cooling off" period which allows you to return it and obtain a full refund if you have justifiable reason to be
dissatisfied with the cover provided. After this seven day "cooling off" period, there can be absolutely no refund of premiums.

Cover is effected subject to the terms and conditions of the master policy.
Certain Excesses may apply. A summary of standard cover follows:
Risk Limit of Cover
Loss of deposit / cancellation or curtailment up to reservation cost

Terms & Conditions...

Section 1 BOOKING AND PAYMENT
1.1. in every case
A. read the terms and conditions
B. complete the booking form inside this brochure by inserting all the necessary details required. Remember that we cannot know information that you do not give to us, and so it is essential that, for example if you have any special requirements (e.g. where food is to be provided and some of your party are vegetarian, or a member of your party has a specific medical condition) you should inform us of those requirements at the time of submitting the booking form to us. You must tell us if any member of your party is under 18 years of age.
C. make payment. Write out a cheque made payable to Red Seven Leisure Ltd or complete the credit card authority for the deposit required (£30 per person) and the insurance premiums if the booking is made more than 42 days prior to the event date shown on the booking form ("event date"), or of the full cost if the booking is made within 42 days of the event date. If you are paying by credit card add 2% (representing our charge) to the total cost of each transaction.
D. send the form and the cheque/payment authority to us.
1.2. for bookings by telephone or fax
A. we rely on the information you give us in making a reservation request and will endeavour to hold that reservation for three days. You must send to us immediately the original completed signed booking form. If we do not receive this within three days of the booking we reserve the right to cancel the reservation.
1.3. payment
A. we may cancel the reservation if a promised cheque is not received or does not clear upon presentation. In the event of non clearance or representation of a cheque you will pay a charge of £20.
1.4. for all bookings
A. we will endeavour to hold a reservation for a maximum of five working days from the date of booking. When payment is received we will endeavour to confirm our acceptance of the reservation with you. However we reserve the right to cancel the reservation in the event that we cannot confirm the reservation with the supplier in which event we shall return to you all monies paid within seven days.
1.5.1 the terms of section one shall apply even if a reservation is cancelled by us before the
reservation is formally confirmed by us in writing.
1.5.2. acceptance of the booking is effective when we write to you formally with a booking
confirmation and the following terms and conditions will then apply.

Section 2 TERMS AND CONDITIONS
A. payment of the balance of total costs due must be made not less than 42 days prior to the event date. Payment of any other charges arising must be made not less than 10 days before the event date, unless we agree otherwise in writing. If such payment is not made as stipulated you will be in breach of your contract with us and, without prejudice to any rights arising there from, we may cancel the reservation and retain the deposit sum. It is therefore essential that you make payment on time. Full information of the reservation details will only be provided on full payment. Each payment by credit card will be subject to a 2% surcharge.
B. booking amendments
B1. additional facilities: booking conditions in Section 1. will apply to any requested
B2. reductions: no refunds will be given either for reduction in numbers of a party, reduction in numbers using specific facilities at the event
B3. we may charge an administration fee of £15 for each amendment
C. price amendments
C1. VAT at 17.5% is included in the brochure price. Any increase in the rate of VAT prior to the event date will be charged to you. Companies will have VAT added to the brochure prices at the prevailing rate
C2. the prices shown in the brochure are correct at the time of going to press, but if our facility costs should increase significantly after acceptance of your booking resulting in increased charges we will notify you in writing of the increase as soon as possible and not later than
28 days before the event date. You may cancel in writing the reservation in whole or in part within seven days of such notification and we will refund the cost attributable to that part of
the reservation cancelled. In the absence of such cancellation you will be deemed to have accepted
the increased charges. Any additional sums under this provision must be paid in accordance with
section A
D. cancellation
D1. you may cancel the whole of the reservation, but not part, at any time provided you do so in writing. If you do so earlier than 42 days before the event date you will forfeit your deposit paid to us. If you cancel 42 days or less before the event date we will refund to you the total cost of the reservation less any insurance premium and less our cancellation charges as set out in D2. No refund will be given for insurance premiums
D2. No. of days cancellation notice before the event; Cancellation charges
more than 25 days but less than 43 days: the deposit and 70% of the balance of total costs more than 14 days but less than 26 days: the deposit and 90% of the balance of total costs less than 15 days: 100% of the balance of total costs
D3. we may cancel all or any part of the reservation if
D3.1. full payment is not received in accordance with these terms and conditions, and no refund shall be due or
D3.2. we cannot make alternative arrangements under clause E.1., and we will make full refund to you in respect of the part cancelled
D3.3. any members of your group behaves in an unreasonable way which in the opinion of our
supplier is likely to cause distress damage danger or annoyance to any other customers of the
supplier, it's employees or property or any third party, and no refund will be due
D3.4. in the opinion of our supplier any member of your group is unfit to take part in any aspect of the reservation, and no refund will be due
E. changes
E.1. if we cannot provide all or any part of the reservation due to circumstances beyond our
control we will endeavour to make alternative arrangements and notify you of any changes as soon as possible. We will refund to you the cost of that part of the reservation if we are unable to make arrangements reasonably acceptable to you, except any activities under
E.2. if we cannot provide any air sport activity (e.g. ballooning, gliding etc.) due to weather
conditions we will provide you with a credit voucher exchangeable within six months, but we will not give you a refund. If we cannot provide an agreed and arranged facility of nightclub entry due to reasons beyond our control (e.g. unforeseen or unadvised closure of licensed premises or cease of trading on the premises) we will provide you with a credit voucher exchangeable within six months, but we will not give you a refund.
F. general
F.1. you must adhere to any on site conditions of use and instructions given - a breach may result in cancellation of all or part of the reservation. In the case of overnight stays you must deposit with the hotel management a valid credit card authority to cover extra costs or breakages attributable to the group, and you may be refused entry to the accommodation if you do not provide the authority.
F.2. monies paid to us are held in a separate account until after your booked event, in keeping with the Package Holidays and Tour Regulations 1992
F.3. in preparing details of any facilities in this brochure we have relied upon information given to us by our suppliers. All photographic and pictorial references are purely representative of the facilities and products within this brochure and will be accepted as such. Whilst we believe any representations to be true we cannot accept liability for any false representation or breach of implied warranties of any kind as to the facilities on offer and we shall not accept liability for any loss arising from any cause save to the extent that we have been in breach of these terms and conditions. In any event our liability will be limited to the amount of the total cost of the reservation less any insurance premiums.
F.4. no refund will be paid if the reservation cannot be provided because of force majeure events
F.5. payments will only be accepted from and refunds given to the Group Leader for the time being
F.6. notices in writing from you must be signed by the Group Leader for the time being
F.7. this is the sole agreement between you and us and may not be varied save by agreement of both of us (whether orally or otherwise) and confirmed in writing by foxy chicks and signed by an authorised officer of foxy chicks.
F.8. this agreement is governed by English Law and shall be subject to the jurisdiction of the English Courts.

Foxy chicks is a trading style of RSL
© Copyright Redseven Leisure Ltd 2001-2003. Terms and Conditions 0601 v1.4